How to Fixed /cgi-sys/defaultwebpage.cgi in Cpanel

Tue, 01/12/2010 - 21:23 |

sentono

Error problem :

If we have transferred customer domain to cpanel and when we trying to access customer site it shows http://domain.com/cgi-sys/defaultwebpage.cgi

There is a fixed on this issue :

First find the error with google.
After googling few times finally here is the fixed.

- Update Cpanel to Bleeding EDGE
- Run upcp to retrieve Cpanel Bleeding EDGE tree

IMPORTANT : Bleeding EDGE is not recommended, Bleeding EDGE is just to retrieve a bug fixed. STABLE release is recommended for all cpanel production server.

Here is the steps to fixed

Login into WHM
http://domain.com:2086
user : root
pass : [root password]

Click "update preferences" on the left menu under Server Configuration
Click "Manual Updates Only (bleeding EDGE tree)"
Click SAVE

Login into the server with root access Running update script
$/scripts/upcp --force

Rebuild httpd.conf
$/scripts/rebuildhttpdconf

Restart cpanel dan httpd
$/etc/init.d/cpanel restart
$/etc/init.d/httpd restart

Final step is try to access the trouble site with your web browser.
If the problem persist try to CLEAR your Browser CACHE

Comments

Submitted by mahendra (not verified) on Sat, 03/31/2012 - 18:48.

Thankxxxx

Thank you very very much for the steps ... !!! :)

Finally It works Fine ...

Submitted by Anonymous (not verified) on Wed, 09/21/2011 - 12:32.

fix

Do you leave it on manual updates and edge or do you go back in and make it auto matic with release?

Submitted by sentono on Thu, 09/22/2011 - 01:27.

you can keep it in edge, but

you can keep it in edge, but if i may suggest to to switch it back to stable
thx

Submitted by AlexESP on Tue, 07/05/2011 - 16:06.

i think i have the same

i think i have the same problem, but new server installation and i receive always the default page. my mail.mydomain.com in the mail client also fails. ftp is working for each client account.

thanks for any idea

Web Design Costa Blanca

Submitted by Muhammad Aftab (not verified) on Sun, 03/20/2011 - 10:57.

problem not solved

hello Guyz

i already done above method but no result

problem is that i upload all my back up file and mysql in new vps

before changening the nameserver of my domain

i try to open through vps IP

another problem when i try to access 000.000.000.000/cd

(cd is text dir)

i see 404 not found

any dir i upload in my server

i see 404

can you help me please

regards

Muhammad

Submitted by sentono on Mon, 03/21/2011 - 07:14.

this tutorial will solved

this tutorial will solved your issue if you are moving your files and domain into a new cpanel server.

from your problem, i see you trying to access it from your ipaddress.
please try to change your nameserver into your cpanel server .

i also believe cpanel have a function to testing out your new website before you are changing your ns. the format will be http://youripaddress/~user

note : user is the user for login to your cpanel server.

please email me at sentono[@]wowtutorial[dot]org to have a quick response
thank you :)

Submitted by Marcelo M. (not verified) on Sat, 02/19/2011 - 20:27.

I Love You!!!

Thanks you, It Work!!!

Submitted by Cpanel Host Reseller (not verified) on Fri, 01/14/2011 - 10:43.

If its' on a dedicated server then it's a default page redirected by cpanel if new domains are configured on the server and yet to propagate. If you still see the problem then you should check the apache configuration file to see if the path given to the directory is ok, this should take care of the issue.

Submitted by sentono on Mon, 01/17/2011 - 00:10.

thx for the feedback

hi there... i think you didn't read whole my documentation ;)

this issue is occured when i trying to move my domains from old cpanel DS to new cpanel DS. i agree with you to check all those things.. but actually if you configured your cpanel and everything working perfectly then you don't need to check the path etc.. because cpanel will also working like charm :)

Submitted by Cpanel Host Reseller (not verified) on Wed, 04/20/2011 - 02:21.

You are correct !

Hey,

Just noticed your reply.

The method you have suggested is good, if it has worked for you.

Sometimes, migration becomes a real headache, even if you do it properly. :)

ATB

Submitted by Gökhan (not verified) on Tue, 09/07/2010 - 04:54.

Thanks

Thanks for this tip. I did it.

Submitted by Rumania (not verified) on Sun, 08/29/2010 - 07:52.

Thanks

Thanks for the post.. I will try it for to fix the problem

regards

Submitted by Yousef (not verified) on Sat, 06/19/2010 - 20:50.

This

Hello , Thanks Im trying that

i did this :

Click "update preferences" on the left menu under Server Configuration
Click "Manual Updates Only (bleeding EDGE tree)"
Click SAVE

and now its stuck on 20% ? what should I do ?

Submitted by sentono on Sun, 06/20/2010 - 20:02.

yousef, i believe you are

yousef,

i believe you are trying to update it from web base / from your browser right ?

you can update it from your console.
below is the steps to re-update it again

#/scripts/upcp --force

just wait until finished.
this should help you out reupdated your cpanel

Submitted by Ricardo (not verified) on Mon, 03/22/2010 - 21:11.

Thanx a lot

I had this very problem in one of my vps and i didnt know what the hell to do, now its ok thanks to you.

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